Privacy Policy

Optimum Health Solutions is committed to providing you with the best possible customer service experience. Optimum Health Solutions is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Optimum Health Solutions customer support features you are required to submit personally identifiable information.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Optimum Health Solutions takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Cookies and Tracking

We use cookies and similar technologies to understand how visitors use our site and to improve your experience. These tools collect anonymous, statistical data about browsing patterns and do not identify you personally.

The tracking tools we use include:

  • Google Analytics 4 (GA4), delivered via Google Tag Manager, to measure site traffic, page views, phone call clicks and form submissions.
  • Facebook Pixel, delivered via Google Tag Manager, to measure the effectiveness of our advertising on Meta platforms.
  • Microsoft Clarity, to record anonymous session replays and heatmaps that help us improve page layout and usability.

These tools use first-party and third-party cookies. You can opt out of tracking at any time by adjusting your browser’s cookie settings or by using the following opt-out tools:

Changes to this Privacy Policy

Optimum Health Solutions reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Optimum Health Solutions reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Optimum Health Solutions welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: (02) 8599 6275

Optimum Health Solutions,
Suite 2, 114 Main Street, Blacktown NSW 2148