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Our Clinics Locations
Please contact your local clinic below for all enquiries about existing appointments, including cancellations and appointment rescheduling.
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Frequently Asked Questions
Are you a registered NDIS provider?
What funding do you accept?
What happens first? (Your Optimum Roadmap)
How do you talk about OT, Speech Pathology and Behaviour Support?
How do you talk about Physiotherapy and Exercise Physiology?
Where do you see clients?
Do I need a referral?
What’s your cancellation policy?
Why don’t you use testimonials or guarantees?
Because it’s not safe or allowed. AHPRA rules say advertising must not use clinical testimonials or create unreasonable expectations. We prefer clear plans and regular reviews over promises.
I’ve heard the NDIS is changing assessments. Will you guide me?
How quickly can I start?
What’s in a Case Conference?
Living your Optimum life
Restrictive Practices Under the NDIS Explained
The five regulated restrictive practices under the NDIS explained in plain English. Covers reporting, authorisation, and reduction obligations.
Positive Behaviour Support Funding Under the NDIS
Understand how Positive Behaviour Support is funded under the NDIS. Covers line items, plan management types, and what to do if funding is not in your plan.
What is a Functional Behaviour Assessment?
Maybe the same moment keeps happening, and no one can work out why. Maybe a school keeps sending the same note home and you are out of answers. Maybe you have been told the next step is a functional behaviour assessment, and you are not sure what that even means.