Behaviour Support in Sylvania

When behaviors feel overwhelming, it can feel like your world is getting smaller. At Optimum Health Solutions, we partner with you and your family to build capacity and support independence. Our goal is to help you understand the “why” behind the challenges so you can move forward with a clear roadmap. Together, we work to maximize autonomy and create a supportive environment right here in our Sylvania community.

Who We Support With Behaviour Support in Sylvania

A partnership for families and individuals in Sylvania.

We believe that every person deserves to be understood and supported. Our behavior support team works alongside you to find practical ways to navigate daily life.

Emotional regulation

Challenging behaviours

Social interaction skills

Routine building

School support strategies

Family coaching

Crisis management

Independence skills

Behaviour Support Services Available at Sylvania

Functional Assessment

We find the root cause. We look at why challenging behaviors happen and what the person is trying to communicate.

Positive Behaviour Plans

We focus on quality of life. We create plans that build skills and reduce the need for difficult behaviors.

Skill Building

Techniques to alleviate persistent and acute pain.

Family & Carer Training

We support your network. We teach families and support workers how to respond consistently and calmly.

How Behaviour Support Works at Our Sylvania Clinic

Initial Assessment & Consultation

We meet to listen and observe. We gather information from you and your support network.

2.

Treatment Planning

We analyze the data. We develop a Positive Behaviour Support Plan tailored to the individual’s needs.

3.

Active Treatment & Intervention

We implement the strategies. We work with the person to teach new skills and coping mechanisms.

4.

Re-Education & Functional Training

We train the team. We ensure everyone in the person’s life knows how to use the plan effectively.

5.

Progress Review & Outcome Measurement

We monitor the results. We track if behaviors are reducing and if quality of life is improving.

Maintenance & Prevention

We fade our support. We ensure the strategies are sustainable so the person can thrive long-term.

Meet Our Sylvania Behaviour Support Team

Michael Baxter

Behaviour Support Practitioner

B.Ed/BA

Sam Harris

Behaviour Support Practitioner

BSW, Dip MH, JP (NSW)

Shane Cassel

Clinic Director, Behaviour Support Practitioner & Exercise Physiologist

MCExPhys

Juma Lohure

Behaviour Support Practitioner

Bach. Psych

Penny Sydenham

Discipline Area Manager & Behaviour Support Practitioner

B. Comm. Welfare (Youth Work)

Ashley Allen-Skinner

Area Discipline Manager & Behaviour Support Practitioner

Matthew Craig

Behaviour Support Practioner/Exercise Physiologist

BAppSc (ExPhys)

Katherine Weeks

Behavioural Support Practitioner

BPsych

Referrer’s Hub

Whether you’re a new referrer or you’ve used our services before, the Optimum referrers hub has all your needs. With one click you can make enquiries, make referrals and check all of our clinics’ service capacities.

Ndis Behaviour Support in Sylvania

Building capacity with your NDIS behavior support funding.

Behaviour support is a vital part of many NDIS plans because it focuses on building the skills you need for independence. We know that managing funding can feel like another weight on your shoulders. That is why we use the Optimum Roadmap.

We map out your funding from the very first day. This covers our assessments, your direct support sessions, and our team Case Conferences. Because our behavior practitioners talk to our OTs and Speech Pathologists, everyone stays on the same page. You do not have to repeat your story or manage the team yourself. We handle the complexity so you can focus on building a more peaceful life.

Sylvania Clinic Location

Sylvania

Start Your Enquiry

Frequently Asked Questions

What exactly is behavior support at the Sylvania clinic?

Behavior support is a way to build capacity and improve your quality of life. It is not about “fixing” a person or using clinical rules. Instead, we look at the environment and the “why” behind certain actions. We then help you navigate those challenges by teaching new skills and supporting independence for everyone involved.

Will I have to spend hours reading a complicated manual?

No because we believe in practical support that works at your kitchen table. While we do create a plan, our focus is on building your capacity to handle real world situations as they happen. We keep our advice simple and human so it is easy to use in your daily Sylvania life.

How does the 48 hour cancellation policy work?

We see our cancellation policy as a mutual commitment to your family. When you book a session, we reserve that time and our full attention for you. This policy ensures that we can keep our Sylvania clinic ready to support the community consistently. It helps us stay reliable for the families who need us most.

Why do your therapists have Case Conferences?

We hold these meetings so you do not have to be the messenger between different therapists. If you are seeing a Behavior Support practitioner and an Occupational Therapist in Sylvania, they will meet to align their goals. This multidisciplinary advantage ensures that your roadmap is clear and that all your supports are working in the same direction.

Do I need to pay for my sessions in advance?

For our private clients we ask for pre-payment as a sign of our shared commitment. This helps us ensure that we can provide consistent support and keep our schedule open for those who are ready to build capacity. We accept many types of funding including NDIS, Medicare, and Private Health to make sure there is no wrong door for your support.

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