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Behaviour Support in Sylvania

When behaviors feel overwhelming, it can feel like your world is getting smaller. At Optimum Health Solutions, we partner with you and your family to build capacity and support independence. Our goal is to help you understand the “why” behind the challenges so you can move forward with a clear roadmap. Together, we work to maximize autonomy and create a supportive environment right here in our Sylvania community.
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Support for behaviour management in Blacktown at Optimum Health Solutions.

Who We Support With Behaviour Support in Sylvania

A partnership for families and individuals in Sylvania.

We believe that every person deserves to be understood and supported. Our behavior support team works alongside you to find practical ways to navigate daily life.

Emotional regulation
Challenging behaviours
Social interaction skills
Routine building
School support strategies
Family coaching
Crisis management
Independence skills

Behaviour Support Services Available at Sylvania

Functional Assessment

We find the root cause. We look at why challenging behaviors happen and what the person is trying to communicate.

Positive Behaviour Plans

We focus on quality of life. We create plans that build skills and reduce the need for difficult behaviors.

Skill Building

Techniques to alleviate persistent and acute pain.

Family & Carer Training

We support your network. We teach families and support workers how to respond consistently and calmly.

How Behaviour Support Works at Our Sylvania Clinic

1.

Initial Assessment & Consultation

We meet to listen and observe. We gather information from you and your support network.

2.

Treatment Planning

We analyze the data. We develop a Positive Behaviour Support Plan tailored to the individual’s needs.

3.

Active Treatment & Intervention

We implement the strategies. We work with the person to teach new skills and coping mechanisms.

4.

Re-Education & Functional Training

We train the team. We ensure everyone in the person’s life knows how to use the plan effectively.

5.

Progress Review & Outcome Measurement

We monitor the results. We track if behaviors are reducing and if quality of life is improving.

6.

Maintenance & Prevention

We fade our support. We ensure the strategies are sustainable so the person can thrive long-term.

Meet Our Sylvania Behaviour Support Team

Smiling woman in Optimum Health Solutions uniform against a dark background.

Eliza Ledingham

Behavioural Support Practitioner

BPsychSc

Smiling woman in Optimum Health Solutions uniform for Jacqui Whitaker.

Jacqui Whitaker

Behaviour Support Practitioner

BPsychSci, GradDipPsych(Adv)

Claudia Benson in Optimum Health Solutions uniform smiling confidently.

Claudia Benson

Behaviour Support Practitioner

BPsycSc(Hons)

Brianna Scott in Optimum Health Solutions uniform smiling at camera.

Brianna Scott

Behaviour Support Practitioner

M.A ABA/BA (Psych), BHumSc (Human Movement)

Smiling woman in black Optimum Health Solutions jacket in front of logo.

Beth Lowe

Behaviour Support Practitioner

DipTh(Chapl), CoC BSP

Michael Baxter at Optimum Health Solutions, health and wellness expert in Australia.

Michael Baxter

Behaviour Support Practitioner

B.Ed/BA

Shane Cassel

Clinic Director, Behaviour Support Practitioner & Exercise Physiologist

MCExPhys

Matthew Craig

Matthew Craig

Behaviour Support Practioner/Exercise Physiologist

BAppSc (ExPhys)

Katherine Weeks

Katherine Weeks

Behavioural Support Practitioner

BPsych

Referrer’s Hub

Whether you’re a new referrer or you’ve used our services before, the Optimum referrers hub has all your needs. With one click you can make enquiries, make referrals and check all of our clinics’ service capacities.

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Behaviour Support
We Support the NDIS. Registered NDIS Provider

Ndis Behaviour Support in Sylvania

Building capacity with your NDIS behavior support funding.

Behaviour support is a vital part of many NDIS plans because it focuses on building the skills you need for independence. We know that managing funding can feel like another weight on your shoulders. That is why we use the Optimum Roadmap.

We map out your funding from the very first day. This covers our assessments, your direct support sessions, and our team Case Conferences. Because our behavior practitioners talk to our OTs and Speech Pathologists, everyone stays on the same page. You do not have to repeat your story or manage the team yourself. We handle the complexity so you can focus on building a more peaceful life.

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Frequently Asked Questions

Behavior support is a way to build capacity and improve your quality of life. It is not about “fixing” a person or using clinical rules. Instead, we look at the environment and the “why” behind certain actions. We then help you navigate those challenges by teaching new skills and supporting independence for everyone involved.
No because we believe in practical support that works at your kitchen table. While we do create a plan, our focus is on building your capacity to handle real world situations as they happen. We keep our advice simple and human so it is easy to use in your daily Sylvania life.
We see our cancellation policy as a mutual commitment to your family. When you book a session, we reserve that time and our full attention for you. This policy ensures that we can keep our Sylvania clinic ready to support the community consistently. It helps us stay reliable for the families who need us most.
We hold these meetings so you do not have to be the messenger between different therapists. If you are seeing a Behavior Support practitioner and an Occupational Therapist in Sylvania, they will meet to align their goals. This multidisciplinary advantage ensures that your roadmap is clear and that all your supports are working in the same direction.
For our private clients we ask for pre-payment as a sign of our shared commitment. This helps us ensure that we can provide consistent support and keep our schedule open for those who are ready to build capacity. We accept many types of funding including NDIS, Medicare, and Private Health to make sure there is no wrong door for your support.

Living your Optimum life

Therapist discussing behavioural assessment with clients in a consultation room.

What is a Functional Behaviour Assessment?

15 June 2026

Maybe the same moment keeps happening, and no one can work out why. Maybe a school keeps sending the same note home and you are out of answers. Maybe you have been told the next step is a functional behaviour assessment, and you are not sure what that even means.

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