HOME >NURSING > NURSING SUPPORT PLAN’S

NURSING · SERVICE GUIDE

Nursing Support Plans.

What the care involves. Who does what.
Written down, for the person it is actually about.

A nurse-built support plan is a written document that outlines a person’s health support needs, the care and supports to be provided, who is responsible for delivering each aspect of care, and the actions to take if circumstances change. It is developed by an AHPRA-registered nurse who reviews the supports, clinical recommendations, and care arrangements already in place, and translates these into a practical, person-centred plan that can be consistently understood and implemented by the support team.

When someone has a complex health need, the people supporting them need to know exactly what to do. Not roughly. Exactly. That is the difference between a plan that sits in a folder and a plan your team can actually work from at three in the morning. Nurses do not diagnose, support plans are developed based of identified needs already in place, for example a person is discharged with a catheter and the support workers are unsure of how to care for the catheter and all that they are provided with is a discharge letter and some brief instructions. The nurse might gather documentation or engage other clinicians involved in the participants care to identify the needs first and develop the plan aligned to those supports.

how to fund Your Nursing Support Plan.

Nursing supports may be funded through an NDIS plan, depending on how that plan is set up. Plan-managed, self-managed and agency-managed participants can all access our nurses, and we handle the service agreements and the reporting.

Providers can also engage us directly. Where a plan is needed because of your obligations as a registered provider rather than because of one participant’s funded supports, that work usually sits with the organisation. We can invoice you directly for it.

Not sure which applies to your situation? We will talk you through both before anyone commits to anything.

Call us on 1800 678 647.

What We Cover

These are the health needs our nurses write plans for most often. They are examples, not a limit. If what you are dealing with is not here, tell us and we will tell you honestly whether we can help.

01

Complex Bowel Care Planning

Bowel care routines, including where support workers are the ones delivering them. The plan sets out the routine, what is used, who does it, how often, and what to do when it does not go the way it usually does. Where support workers deliver the care, the plan is what their training is built on.

02

PEG and PEJ Tubes, and Enteral Nutrition

Site care and feeding plans for percutaneous endoscopic gastrostomy and percutaneous endoscopic jejunostomy tubes. A PEG or PEJ is a tube placed through the abdominal wall into the stomach or small bowel. Enteral nutrition, often called tube feeding, delivers liquid nutrients straight into the gastrointestinal tract when someone cannot take enough food by mouth.

03

Continence Care

Day to day continence management, including products, routines, and keeping skin healthy. The plan covers what is used, when, and who assists, and it says what to watch for. Continence care that is planned properly protects skin integrity as well as dignity.

04

Urinary Catheter Support

We offer care of your catheter site, the routine around it, and what to do if something changes. The plan names the signs that need attention and who to call when they turn up.

05

Ventilatory Support

Care planning for people using non-invasive ventilatory support devices, including CPAP and BiPAP therapies commonly used for sleep apnoea. The plan covers the equipment, the routine, cleaning and maintenance, and what the people around the person should be watching for.

06

Other Complex Health Needs

Health needs rarely arrive in tidy categories, and this list is not the limit of what our nurses can plan for. Tell us what you are dealing with. If it sits outside what we do, we will say so.
INSIDE THE CLINIC

How your comprehensive Plan Gets Written

A nurse assesses your health needs first. That usually means meeting you, and often your family or support workers as well, because the people there every day see things a single appointment does not.

From that, the nurse writes a care plan tailored to that person. Not a template with a name at the top. The plan sets out what the care involves, who does what, and what to do if something changes or goes wrong. It is written to be used by the people delivering the support, so it says what to do rather than describing the condition in clinical language.

Available in clinic, at home, or by telehealth, depending on the health need. Some needs have to be seen in person to be planned properly, and we will tell you plainly when that is the case.

A plan can also help a participant take a more active part in their own health care, because it makes the routine visible rather than something held in someone else’s head.

We love Indigenous Australians - inclusive community support and health services.
NDIS

Why Their support Plan Matters Under the NDIS

If you are a registered provider delivering high intensity supports, the NDIS Practice Standards set out what has to be in place for each participant. The participant is involved in assessing and developing their own plan. With their consent, their health status is reviewed regularly by an appropriately qualified health practitioner. Workers supporting them have training that relates specifically to that participant’s needs.

A nursing care plan is how you evidence the first two, and it is what the training is built on for the third. It is also, more simply, how your team knows what to do when you are not there.

Optimum NDIS
Referrals.

Optimum NDIS
Referrals.

If you are a Support Coordinator, LAC officer, Plan Manager or another health care professional and you would like to submit a referral for one of your participants, please select one of the below options.

a speech pathologist works with toddlers and children who deal with stuttering,
START THE CONVERSATION

Get in Touch.

12 clinics across NSW & Tasmania

Email us

hello@opt.net.au

Speak to us

1800 678 647

COMMON QUESTIONS

Common Questions About Chronic Disease Management

What is a nursing support plan?
It is a written document that sets out what a person’s health supports involve, who does each part of it, how it is delivered, and what to do when something goes wrong. It is written by a nurse after identifying the health supports already in place and it is written for the people who deliver the support day to day. The test of a good one is whether a support worker can follow it without ringing anyone. Our Nurses do not diagnose or determine the health support, they identify the supports already prescribed and in place, that the people caring for the participant, or the participant themself are struggling to understand or follow.
No. You can contact us directly on 1800 678 647. Providers and Support Coordinators can also arrange it on a participant’s behalf, with their consent, and often do. Either way the nurse will talk directly with the participant as part of the assessment, where possible.
The participant, and usually family or support workers if the participant wants them there. The people around someone every day notice things a single appointment will not surface, so their input tends to make the plan better. It is the participant’s call who is in the room.
You get the plan. From there, most people need one or both of two things: the people providing their support trained to deliver the care in it, and regular review to check it is still right. We do both, and you can use either without using the other.
Yes, with your consent. This is a common pathway, particularly where a provider is onboarding a participant with complex health needs or needs a plan in place to meet their obligations as a registered provider.
Some of it. The assessment behind the plan sometimes has to happen in person, depending on the health need, because the nurse needs to see the equipment, the site, or the routine in its real setting. Tell us what is involved and we will tell you plainly which parts can be done remotely.
CLINICALLY REVIEWED BY

Renata Bell

RN, BNSc, GradCertPH, Cert II Business
HEAD OF Nursing
OPTIMUM HEALTH SOLUTIONS
Renata is a Registered Nurse with extensive experience across disability, aged care, emergency, urgent care, community, primary health care and clinical governance. Renata has worked in various clinical settings in Australia and the UK and has a passion for Chronic and Complex Healthcare. She reviews all Nursing content for clinical accuracy and compliance.

You May Also Like:

Graphic illustrating information related to stuttering and speech communication.

Stuttering

You have noticed that your three-year-old has started repeating the first sound of a word, stretching out a syllable, or sometimes getting stuck mid-sentence. The first time it happens you

View article »

Personalising Your Care

We use cookies to personalise the content and features suggested to you on our site. We also analyse only the most necessary of usage details so we can understand better how our site is used so we can improve it further over time.