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NURSING AND COMMUNITY CARE · SERVICE GUIDE

Clinical Reviews
& Monitoring.

Someone keeping an eye on it. Regularly.
And writing down what they see.

Clinical review and monitoring is a regular check on how someone’s health is tracking, carried out by an AHPRA-registered nurse. The nurse takes observations, talks with the person and the people around them, checks the care plan against what is actually happening day to day, and records what they find.

Some health conditions need someone to keep an eye on them. Not constantly, but regularly, and by someone who knows what they are looking at.

Funding Your
Reviews.

Nursing supports may be funded through an NDIS plan, depending on how that plan is set up. Plan-managed, self-managed and agency-managed participants can all access our nurses, and we handle the service agreements and the reporting.

Providers can also engage us directly. Where reviews are part of assuring your own service delivery rather than a participant’s funded support, that work usually sits with the organisation.

Review is the part people most often want on a schedule rather than one at a time. We will talk through a cadence that fits the condition and the plan. Call 1800 678 647.

When People Use This

01

After a Hospital Stay

Coming home is often the point where things get missed. Medications change, new equipment arrives, and the plan on file was written for how things were before. A nurse review picks up what changed while someone was in hospital and makes sure the plan at home matches it.

02

Living With a Long-Term Condition

Diabetes, congestive cardiac failure, respiratory conditions. Regular check-ins mean changes get noticed early rather than at the next crisis. The nurse builds a record over time, so a shift shows up as a pattern instead of a one-off reading that nobody can compare to anything.

03

Checking the Plan Is Working in Practice

A care plan can be right on paper and still not be what is happening at six in the morning. A nurse can observe how the plan is being delivered in practice and record what they see. That is useful for a provider assuring their own delivery, and it is useful for a family who want to know.

04

When Something Has Changed

Someone is not themselves and nobody is sure how much has actually shifted. A review gives you a documented baseline to compare against next time. Without one, every conversation starts over from memory.

05

Observations and Vital Signs

Blood pressure, heart rate, temperature, oxygen levels, weight, and how someone is presenting generally. Recorded properly and kept, so the numbers mean something in three months. Observations taken once are data. Observations taken regularly are information.

06

Working With the GP

Findings go to the GP, and to anyone else involved in the person’s care, with your consent. That way the GP makes the next decision on current information. Where something needs a doctor, the nurse says so and helps get the appointment booked.
INSIDE THE CLINIC

What a Review Involves

The nurse records observations, which may include blood pressure, heart rate, temperature, oxygen levels, weight, and how someone is presenting generally.

They talk with the participant, and with family or support workers where that helps. The people who see someone every day notice the things that do not show up in a single set of numbers, and a good review uses both.

They check what the care plan or the hospital discharge summary says against what is actually happening day to day. Those two things drift apart quietly, and the gap between them is usually where the risk sits.

They write down what they found and share it with the GP and anyone else involved in the person’s care, with your consent. If something needs medical attention, they say so and help get it organised.

Available in clinic or at home. Observations have to be taken in person, so this is not a service we deliver by telehealth.

What a review is not

A nurse review records what is happening and flags what needs attention. Diagnosing a condition and changing treatment are the GP’s role. Our nurses will tell you plainly what they observed and who should see it.

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NDIS

Clinical Review Through the NDIS

If a participant relies on high intensity daily personal activities, the NDIS Practice Standards say their health status is subject to regular and timely review by an appropriately qualified health practitioner, with their consent. Regular nursing review is one way providers meet that.

Beyond the compliance question, a documented record of how someone is tracking is one of the more useful things to have going into a plan reassessment.

We cannot promise a particular plan outcome. What we can do is make sure the people making those decisions are working from something written down and current.

Optimum NDIS
Referrals.

Optimum NDIS
Referrals.

If you are a Support Coordinator, LAC officer, Plan Manager or another health care professional and you would like to submit a referral for one of your participants, please select one of the below options.

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START THE CONVERSATION

Get in Touch.

12 clinics across NSW & Tasmania

Email us

hello@opt.net.au

Speak to us

1800 678 647

Where to Access a Clinical Review and Monitoring

Clinical review and monitoring is available in clinic or at home. Because the nurse needs to take observations in person, this service is not available by telehealth.
COMMON QUESTIONS

Common Questions About Clinical Review and Monitoring

When should I request a clinical review?
The two most common triggers are a hospital discharge and a change nobody can quite measure. Both are situations where the plan on file no longer matches what is happening. Beyond that, people with long-term conditions like diabetes or congestive cardiac failure often set reviews up on a schedule.
It depends on the condition, how stable it is, and what else is in place. Some people are reviewed monthly, others quarterly, others only when something changes. We will recommend a cadence for the situation, and change it when the situation changes.

It depends on the condition, how stable it is, and what else is in place. Some people are reviewed monthly, others quarterly, others only when something changes. We will recommend a cadence for the situation, and change it when the situation changes.

Yes, and it is one of the most useful times to do it. Medications change in hospital, equipment changes, and the care plan at home was written for how things were before the admission. A review shortly after discharge catches the gap between the two.

Yes. A nurse review records what is happening and flags what needs attention. Diagnosing a condition and changing treatment are the GP’s role. The two work together: the nurse writes down what they observed and shares it with the GP, with your consent, so the GP is making decisions with current information.
A participant, a family member, a provider or a Support Coordinator. Providers and coordinators arrange these regularly, often as part of assuring that a care plan is being delivered as written. Whoever arranges it, the nurse talks directly with the participant.
CLINICALLY REVIEWED BY

Renata Bell

RN, BNSc, GradCertPH, Cert II Business
HEAD OF CLINICAL DEVELOPMENT (Nursing and compliance)
OPTIMUM HEALTH SOLUTIONS
Renata is a Registered Nurse with extensive experience across disability, aged care, emergency, urgent care, community, primary health care and clinical governance. Renata has worked in various clinical settings in Australia and the UK and has a passion for Chronic and Complex Healthcare. She reviews all Nursing content for clinical accuracy and compliance.

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