Behaviour Support in North Rocks

Behaviour is simply a way of communicating when words are not enough. If your family is feeling overwhelmed, you are not alone. Our North Rocks team partners with you to understand the “why” behind the behaviour. We focus on building a roadmap that reduces stress and helps your loved one feel understood and supported.

Who We Support With Behaviour Support in North Rocks

Supporting North Rocks families to navigate complex needs We know that every family is unique. Our Positive Behaviour Support practitioners work with people of all ages to improve quality of life.

Emotional regulation

Challenging behaviours

Social interaction skills

Routine building

School support strategies

Family coaching

Crisis management

Independence skills

Behaviour Support Services Available at North Rocks

Functional Assessment

We find the root cause. We look at why challenging behaviors happen and what the person is trying to communicate.

Positive Behaviour Plans

We focus on quality of life. We create plans that build skills and reduce the need for difficult behaviors.

Skill Building

Techniques to alleviate persistent and acute pain.

Family & Carer Training

We support your network. We teach families and support workers how to respond consistently and calmly.

How Behaviour Support Works at Our North Rocks Clinic

Initial Assessment & Consultation

We meet to listen and observe. We gather information from you and your support network.

2.

Treatment Planning

We analyze the data. We develop a Positive Behaviour Support Plan tailored to the individual’s needs.

3.

Active Treatment & Intervention

We implement the strategies. We work with the person to teach new skills and coping mechanisms.

4.

Re-Education & Functional Training

We train the team. We ensure everyone in the person’s life knows how to use the plan effectively.

5.

Progress Review & Outcome Measurement

We monitor the results. We track if behaviors are reducing and if quality of life is improving.

Maintenance & Prevention

We fade our support. We ensure the strategies are sustainable so the person can thrive long-term.

Meet Our North Rocks Behaviour Support Team

Michael Baxter

Behaviour Support Practitioner

B.Ed/BA

Sam Harris

Behaviour Support Practitioner

BSW, Dip MH, JP (NSW)

Shane Cassel

Clinic Director, Behaviour Support Practitioner & Exercise Physiologist

MCExPhys

Juma Lohure

Behaviour Support Practitioner

Bach. Psych

Penny Sydenham

Discipline Area Manager & Behaviour Support Practitioner

B. Comm. Welfare (Youth Work)

Ashley Allen-Skinner

Area Discipline Manager & Behaviour Support Practitioner

Matthew Craig

Behaviour Support Practioner/Exercise Physiologist

BAppSc (ExPhys)

Katherine Weeks

Behavioural Support Practitioner

BPsych

Referrer’s Hub

Whether you’re a new referrer or you’ve used our services before, the Optimum referrers hub has all your needs. With one click you can make enquiries, make referrals and check all of our clinics’ service capacities.

Ndis Behaviour Support in North Rocks

A clear path forward with the Optimum Roadmap Behaviour support often involves complex funding. At our North Rocks clinic, we handle the admin so you can focus on your family. We use the Optimum Roadmap to plan out your funding for the entire year. This prevents “funding burnout” and ensures you have consistent support when you need it most.

Our goal is to build capacity and support independence. We believe in a team approach, so we hold Case Conferences. If you are working with our Behaviour Support Practitioner and our Occupational Therapist, they talk to each other. This ensures we are all working toward the same goal of helping you maximize your autonomy and live life to the fullest.

North Rocks Clinic Location

North Rocks

Start Your Enquiry

Frequently Asked Questions

What is Positive Behaviour Support?

Positive Behaviour Support is an approach that focuses on understanding why a behaviour is happening and teaching new skills to replace it. Instead of just stopping a behaviour, we look at the environment and the person’s needs. Our goal is to improve quality of life and build capacity for better communication.

Do you involve the family in the process?

Yes, we partner closely with families and carers because you know your loved one best. We provide training and strategies to help you support positive change at home. Our North Rocks team works with you at the kitchen table to make sure our plan fits your real life.

How does the Optimum Roadmap help with NDIS funding?

The Optimum Roadmap is a tool we use to map out your funding to ensure you have support for the whole year. We plan for assessments, report writing, and therapy sessions in advance. This transparency takes the worry out of the budget so you can focus on building capacity.

Why is there a 48 hour cancellation fee?

Our 48 hour cancellation policy represents a mutual commitment to consistency. Behaviour change takes time and regular support. By keeping your appointment, you ensure that progress continues. It also allows us to offer the time to other North Rocks families who may be in crisis.

Do you use restrictive practices?

Our primary goal is always to reduce or eliminate the need for restrictive practices by building capacity and skills. We focus on proactive strategies that support independence. If restrictive practices are currently in place, we work diligently to navigate a path toward reducing them safely.

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