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Behaviour Support in Moonah

Understanding behaviour is about understanding the person and their needs. We know that when things get tough, it affects the whole family. Our Moonah team takes a compassionate, human approach. We don’t “fix” people; we work with you to understand the “why” behind the behaviour and build strategies that support a happier, safer life.
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Support for behaviour management in Blacktown at Optimum Health Solutions.

Who We Support With Behaviour Support in Moonah

Supporting families to navigate complex behaviours with care. We support NDIS participants and their families who are navigating challenging behaviours, helping them find stability and maximize autonomy.

Emotional regulation
Challenging behaviours
Social interaction skills
Routine building
School support strategies
Family coaching
Crisis management
Independence skills

Behaviour Support Services Available at Moonah

Functional Assessment

We find the root cause. We look at why challenging behaviors happen and what the person is trying to communicate.

Positive Behaviour Plans

We focus on quality of life. We create plans that build skills and reduce the need for difficult behaviors.

Skill Building

Techniques to alleviate persistent and acute pain.

Family & Carer Training

We support your network. We teach families and support workers how to respond consistently and calmly.

How Behaviour Support Works at Our Moonah Clinic

1.

Initial Assessment & Consultation

We meet to listen and observe. We gather information from you and your support network.

2.

Treatment Planning

We analyze the data. We develop a Positive Behaviour Support Plan tailored to the individual’s needs.

3.

Active Treatment & Intervention

We implement the strategies. We work with the person to teach new skills and coping mechanisms.

4.

Re-Education & Functional Training

We train the team. We ensure everyone in the person’s life knows how to use the plan effectively.

5.

Progress Review & Outcome Measurement

We monitor the results. We track if behaviors are reducing and if quality of life is improving.

6.

Maintenance & Prevention

We fade our support. We ensure the strategies are sustainable so the person can thrive long-term.

Meet Our Moonah Behaviour Support Team

Smiling woman in Optimum Health Solutions uniform against a dark background.

Eliza Ledingham

Behavioural Support Practitioner

BPsychSc

Smiling woman in Optimum Health Solutions uniform for Jacqui Whitaker.

Jacqui Whitaker

Behaviour Support Practitioner

BPsychSci, GradDipPsych(Adv)

Claudia Benson in Optimum Health Solutions uniform smiling confidently.

Claudia Benson

Behaviour Support Practitioner

BPsycSc(Hons)

Brianna Scott in Optimum Health Solutions uniform smiling at camera.

Brianna Scott

Behaviour Support Practitioner

M.A ABA/BA (Psych), BHumSc (Human Movement)

Smiling woman in black Optimum Health Solutions jacket in front of logo.

Beth Lowe

Behaviour Support Practitioner

DipTh(Chapl), CoC BSP

Michael Baxter at Optimum Health Solutions, health and wellness expert in Australia.

Michael Baxter

Behaviour Support Practitioner

B.Ed/BA

Shane Cassel

Clinic Director, Behaviour Support Practitioner & Exercise Physiologist

MCExPhys

Matthew Craig

Matthew Craig

Behaviour Support Practioner/Exercise Physiologist

BAppSc (ExPhys)

Katherine Weeks

Katherine Weeks

Behavioural Support Practitioner

BPsych

Referrer’s Hub

Whether you’re a new referrer or you’ve used our services before, the Optimum referrers hub has all your needs. With one click you can make enquiries, make referrals and check all of our clinics’ service capacities.

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Behaviour Support
We Support the NDIS. Registered NDIS Provider

NDIS Behaviour Support in Moonah

Behaviour support is often one of the most critical parts of an NDIS plan. We treat your funding with respect, mapping out a clear path that includes assessment, plan development, and training for your support network. We are transparent about costs so you never have to worry about running out of hours.

Our “MDT Advantage” is crucial here. Behaviour doesn’t happen in a vacuum. By holding Case Conferences with Speech Pathologists and OTs, we might find that a behaviour is actually a communication frustration or a sensory issue. We solve the puzzle together, ensuring the participant is supported from every angle.

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Frequently Asked Questions

It’s about quality of life, not just stopping behaviour. We look at what a person needs—connection, communication, comfort—and help them get it in a safe way. When needs are met, challenging behaviours often reduce naturally.
Yes, we have to. Strategies only work if everyone uses them. We spend time training parents, teachers, and support workers so everyone is on the same page.
No, we support adults too. We work with adults in supported independent living or at home who need help navigating emotions and social interactions safely.
It depends on the complexity. We need to spend time gathering information and observing. We will give you a clear timeline at the start so you know what to expect.
Yes, we are fully registered. This means we meet strict safety and quality standards (AHPRA and NDIS Commission) to provide Specialist Behaviour Support.

Living your Optimum life

Therapist discussing behavioural assessment with clients in a consultation room.

What is a Functional Behaviour Assessment?

15 June 2026

Maybe the same moment keeps happening, and no one can work out why. Maybe a school keeps sending the same note home and you are out of answers. Maybe you have been told the next step is a functional behaviour assessment, and you are not sure what that even means.

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