Behaviour Support in Hornsby
When behaviors feel like a barrier, it can be hard to see a way forward. At Optimum Health Solutions, we partner with you and your support network to build capacity and support independence. Our goal is to understand the “why” behind the challenges so we can navigate them together. We create a compassionate roadmap that focuses on your autonomy and helps you live your life to the fullest in our Hornsby community.
Who We Support With Behaviour Support in Hornsby
Emotional regulation
Challenging behaviours
Social interaction skills
Routine building
Behaviour Support Services Available at Hornsby
Functional Assessment
We find the root cause. We look at why challenging behaviors happen and what the person is trying to communicate.
Positive Behaviour Plans
We focus on quality of life. We create plans that build skills and reduce the need for difficult behaviors.
Family & Carer Training
We support your network. We teach families and support workers how to respond consistently and calmly.
How Behaviour Support Works at Our Hornsby Clinic
1.
Initial Assessment & Consultation
We meet to listen and observe. We gather information from you and your support network.
2.
Treatment Planning
We analyze the data. We develop a Positive Behaviour Support Plan tailored to the individual’s needs.
3.
Active Treatment & Intervention
We implement the strategies. We work with the person to teach new skills and coping mechanisms.
4.
Re-Education & Functional Training
We train the team. We ensure everyone in the person’s life knows how to use the plan effectively.
5.
Progress Review & Outcome Measurement
We monitor the results. We track if behaviors are reducing and if quality of life is improving.
6.
Maintenance & Prevention
We fade our support. We ensure the strategies are sustainable so the person can thrive long-term.
Meet Our Hornsby Behaviour Support Team
Eliza Ledingham
Behavioural Support Practitioner
BPsychSc
Jacqui Whitaker
Behaviour Support Practitioner
BPsychSci, GradDipPsych(Adv)
Claudia Benson
Behaviour Support Practitioner
BPsycSc(Hons)
Brianna Scott
Behaviour Support Practitioner
M.A ABA/BA (Psych), BHumSc (Human Movement)
Beth Lowe
Behaviour Support Practitioner
DipTh(Chapl), CoC BSP
Michael Baxter
Behaviour Support Practitioner
B.Ed/BA
Shane Cassel
Clinic Director, Behaviour Support Practitioner & Exercise Physiologist
MCExPhys
Matthew Craig
Behaviour Support Practioner/Exercise Physiologist
BAppSc (ExPhys)
Katherine Weeks
Behavioural Support Practitioner
BPsych
Referrer’s Hub
Whether you’re a new referrer or you’ve used our services before, the Optimum referrers hub has all your needs. With one click you can make enquiries, make referrals and check all of our clinics’ service capacities.
Ndis Behaviour Support in Hornsby
Behaviour support is a vital investment in your independence and quality of life. We know that the NDIS can feel complicated, especially when you are already under stress. That is why we use the Optimum Roadmap.
We map out your funding from the very first day. This covers our assessments, your direct support sessions, and our multidisciplinary case conferences. Because our behavior practitioners talk to our other therapists in Hornsby, you do not have to be the messenger. This team alignment reduces anxiety and prevents funding burnout. We handle the complexity so you can focus on building a more stable and happy life.
Hornsby Clinic Location
Start Your Enquiry
Frequently Asked Questions
What is the main goal of behavior support at the Hornsby clinic?
How is your approach different from a clinical lecture?
How does the 48 hour cancellation policy work?
How does the multidisciplinary team help with behavior support?
Do I have to pay for my behavior support sessions in advance?
For new private clients we ask for prepayment as a sign of our shared commitment. We accept many types of funding including NDIS and private health to make sure there is no wrong door for support. This process helps us ensure that we can provide consistent and high quality care to the Hornsby community while focusing on your long term autonomy.
Living your Optimum life

Restrictive Practices Under the NDIS Explained
The five regulated restrictive practices under the NDIS explained in plain English. Covers reporting, authorisation, and reduction obligations.

Positive Behaviour Support Funding Under the NDIS
Understand how Positive Behaviour Support is funded under the NDIS. Covers line items, plan management types, and what to do if funding is not in your plan.

What is a Functional Behaviour Assessment?
Maybe the same moment keeps happening, and no one can work out why. Maybe a school keeps sending the same note home and you are out of answers. Maybe you have been told the next step is a functional behaviour assessment, and you are not sure what that even means.