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If you require further assistance completing an appointment request or a referral, contact your local clinic or email our Intake Team

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Referrals

If you are a Support Coordinator, Plan Manager or another health care professional and you would like to submit a referral, please select one of the below options.
a speech pathologist works with toddlers and children who deal with stuttering,

Whether you’re a new referrer or you’ve used our services before, the Optimum referrers hub has all your needs. With one click you can make enquiries, make referrals and check all of our clinics’ service capacities.

Physiotherapist and patient discussing treatment in clinic.

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Rescheduling and Cancelling Appointments

We understand that life gets busy and plans can change! If you need to cancel or reschedule your appointment, please contact your clinic as soon as possible so we can assist you.
A minimum of 48 hours’ notice is required to avoid a cancellation fee, which may apply if notice is not provided or if you miss your appointment. Exceptions may be considered in cases of emergency or extenuating circumstances.

You can find your clinic’s contact details on our Contact Us page – just give us a call and we’ll be happy to help.

View Optimum Health Solutions full cancellation policy.

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