Speech Pathology

Functional Communication

A Speech Pathology guide to functional communication for families, NDIS participants, support workers, and adults living with complex communication needs.

Maybe a child or adult you support gets frustrated, cries, pushes things away, or shuts down when they cannot get a message across. The gap is rarely about effort. It is about the tools they have to communicate. Functional communication is the Speech Pathology word for any reliable way a person can tell another person what they need. The system matters more than the words.

01 . What it is

What functional communication actually is

Functional communication is a Speech Pathology term for the ability to express needs, wants, feelings, and preferences in a way that another person can reliably understand. It is the everyday function of communication, not the polish.

Functional communication goes beyond words. It includes pointing, gestures, sign systems such as Key Word Sign, pictures and symbols, writing, and aided systems such as communication boards or speech-generating devices. Any of these can be the right system for one person at one stage.

Behaviour is also communication. Speech Pathologists recognise that when a person does not have a reliable way to ask, refuse, or comment, the body often does the talking instead. Crying, pushing, grabbing, turning away, or shutting down all carry a message. The Speech Pathology task is not to remove the behaviour. It is to teach a system that carries the same message more reliably.

02 . What it looks like

What functional communication looks like

Functional communication looks different for every person. Here are two short lists from everyday practice to show the range.

Asking and commenting examples:

  • Pointing to a preferred item
  • Asking for more
  • Signing for the toilet
  • Giving a thumbs up to indicate satisfaction
  • Telling someone that you are too hot or cold, hungry, in pain, or tired

Protesting and rejecting examples (these are equally functional):

More than half of these examples do not use spoken words at all. A consistent gesture, a single sign, a picture exchange, or a button on a device can each be the most functional system for a given person at a given time. The Speech Pathologist’s job is to find the system that works and to teach the people around the person how to read it.

03 . What it is not

What functional communication is not

Not every word a person learns is part of their functional communication system. Names of colours, days of the week, names of objects, letters, and numbers are labels. A label, on its own, does not tell another person what the speaker needs.

For example, an adult or child may know and say the word “dog”. On its own, “dog” can be hard to interpret. Did they see a dog? Are they talking about a dog in a book? Did a dog hurt them? Did they pat a dog earlier today? When the listener cannot tell, the message fails and frustration grows. Functional communication skills work to repair and prevent those breakdowns by adding the words, signs, or symbols that carry intent (“I want”, “I don’t want”, “I saw”, “Help”) rather than label alone.

This matters for goal-setting. A goal that targets 50 new vocabulary labels can be useful, but if the person still cannot ask for help, refuse a request, or comment on something they care about, the new vocabulary is not yet doing functional work. Goals are written to add the words, signs, or symbols that the person actually needs in their daily life.

A label tells you the name of a thing. Functional communication tells you what the person needs you to do with it.

04 . How Speech Pathology helps

How Speech Pathology supports functional communication

A Speech Pathologist works through a structured but flexible process when functional communication is the goal. The exact mix changes with the person, but the layers are consistent.

1. Assessment. The Speech Pathologist observes the person across settings (home, clinic, school, community), gathers history from family and support workers, and identifies how the person currently communicates and where messages break down. Existing skills are the starting point, not a deficit list.

2. Modelling and shared communication. The team around the person is coached to model the target communication system every day. If the system is a picture board, adults point to the pictures while talking. If the system is signs, adults sign while talking. Modelling the system out loud, every day, is one of the most widely used strategies for building new functional communication, especially in early language and for people with complex communication needs.

3. Sign systems. Manual signs (such as Key Word Sign, an Australian system that signs the keywords of a sentence while continuing to speak) suit many people, especially in early language stages and for Autistic children and adults who learn well from movement and visual cues.

4. Augmentative and alternative communication (AAC). When speech alone is not enough, the Speech Pathologist trials aided systems: picture exchange, communication books, low-tech boards, or speech-generating devices on tablets. Many parents worry that giving a child signs or a device will stop them learning to talk. The research is reassuring. A 2008 review of children with autism found that using AAC did not slow speech down, and most children in those studies spoke a little more, not less.

5. Generalisation. The system has to work outside the clinic room. The Speech Pathologist trains family members, support workers, teachers, and other clinicians so the system travels with the person.

The order is rarely linear. A child may start with gestures and pictures, add Key Word Sign, then trial a speech-generating device as language grows. An adult after a brain injury may already speak fluently in some contexts and need an aided system for fatigue periods. The mix is the point.

05 . Who it helps

Who benefits and how to start

Speech Pathologists work on functional communication with people of every age. The groups we see most often are:

  • Children in early language development, including pre-linguistic stages where gestures, eye gaze, and joint attention are the foundation
  • Autistic children and adults who may communicate in ways that are reliable but not yet shared by the people around them
  • People with intellectual disability, developmental delay, or complex communication needs
  • People with acquired neurological or cognitive conditions, such as aphasia after stroke, traumatic brain injury, or dementia
  • Adults with complex medical conditions where fatigue or motor changes reduce reliable speech

Speech Pathology services for functional communication are funded under the NDIS for eligible participants (under Capacity Building, in the Improved Daily Living category), through Medicare Chronic Disease Management plans where a GP has referred (limited sessions per year), through some private health insurance extras, and through state school support systems for school-aged children. A Speech Pathologist will help work out which of these fits the person.

Functional communication work is a partnership. The Speech Pathologist designs the system, but the family, support workers, and the wider team carry it. Sessions usually include time spent on practising at home and in everyday routines, not only in the clinic room. This is how the system becomes functional in the literal sense. It works for the person where they actually live, not only where they are tested.

If a child or adult you support has trouble getting messages across, an assessment with a Speech Pathologist is a good first step. The aim is not to stop a behaviour or to replace speech. It is to give the person a reliable way to be understood, so that day-to-day life at home, at school, and out in the world gets a little easier.

Further reading

If you want to read more about specific areas of functional communication:

CLINICALLY REVIEWED BY

Gayle Rogers

BAppSc (Speech Pathology), GradCertBA

HEAD OF CLINICAL DEVELOPMENT (SPEECH PATHOLOGY),
OPTIMUM HEALTH SOLUTIONS

With over 13 years of experience across Australia and the United Kingdom, Gayle has extensive experience working with participants with AAC and complex communication needs.

Gayle Rogers
Common questions

Frequently asked questions

Speech is the spoken sound system. Communication is the broader exchange of meaning, including gestures, signs, pictures, writing, and speech-generating devices. A person can communicate functionally without using speech, and a person can use speech without yet communicating functionally. Speech Pathology covers both.
No. Augmentative and alternative communication is used across the lifespan. Adults with aphasia after stroke, traumatic brain injury, motor neurone disease, dementia, or complex medical conditions all use sign systems, communication boards, or speech-generating devices when speech alone is not enough. The system is matched to the person, not their age.
Research does not support that concern. A 2008 systematic review of children with autism found that augmentative and alternative communication did not impede speech, and most studies reported modest gains rather than losses. Aided systems give a child more ways to communicate while spoken language develops.
Yes. Speech Pathology is funded under NDIS Capacity Building, in the Improved Daily Living category, when functional communication is a goal in the participant's plan. A support coordinator or Local Area Coordinator can help request appropriate funding at plan review.
Early. Functional communication can be supported from infancy, well before first words, by building gestures, eye gaze, and joint attention. For older children and adults, the right time to start is whenever messages are breaking down at home, school, work, or in the community.
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