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BEHAVIOUR SUPPORT · CONDITION GUIDE

Children's Behaviour Support

Behaviour Support for children looks beyond their behaviour to understand what’s triggering it. Instead of punishing meltdowns or aggression, our practitioners work out what their behaviour is communicating and design practical strategies around your childs needs, at home, at school, and out in the world.

You’ve tried reward charts, consequences, calm voices, and raising yours, but you can see your child struggling. Their meltdowns last longer than they should, you’re getting calls from school, and mornings often end in tears. 

Punishment teaches a child what not to do, but compliance doesn’t equate to coping. Behaviour Support starts with why their behaviour is occuring, and treats behaviour as a form of communication. We see children across NSW and Tasmania, NDIS and private clients are both welcome.

Our Behaviour Support team works with children and with the parents, carers, educators and support workers around them. Sessions run in clinic, at home, at school and in the community across NSW and Tasmania, because a child’s plan only works when the adults in their life can use it where the behaviour happens.

How do I fund my child's Behaviour Support?

Behaviour Support for children at Optimum Health Solutions is usually funded through the NDIS.

NDIS participants fund it from Capacity Building. Newer PACE plans list it as Behaviour Support, and older plans list it as Improved Relationships.

Private sessions are available too, with no referral needed, and you will get a clear picture of the costs before you book.

If it is not in your child’s plan yet, your support coordinator can ask for it at the next plan review.

If you are not sure which funding applies to you, call us on 1800 678 647 or email hello@opt.net.au. We will sort it out before your first appointment.

Why do children develop behaviours of concern?

01

Developmental differences

Children develop at different paces. When the expectations at school or home run ahead of where a child is developmentally, frustration builds. A child who can’t sit still for forty minutes has reached the limit of what their body can manage. A child who can’t follow a three-step instruction has hit the edge of what they can hold in mind at once. The gap between what’s expected and what the child can do creates pressure, and that pressure has to go somewhere.

02

Sensory processing differences

What sits in the background for one child, like a loud classroom, a scratchy uniform, or the flicker of fluorescent lights, can be too much for another. When it all adds up to more than a child can handle, the behaviour is how it comes out. This is common in children with autism or ADHD, where sensory sensitivities may not yet have been picked up.

03

Communication limits

Not every child can name what they’re feeling. Some don’t yet have the words for complex emotions, and others shut down when they’re overwhelmed and can’t reach language at all. When a child can’t say “I am anxious” or “that hurts” or “I need a break”, they show you instead, through aggression, withdrawal, or a meltdown. Those are the only tools the child has right now.

04

School environment mismatch

Rigid timetables, crowded playgrounds, academic demands that don’t account for how a particular child learns. School refusal is almost always about an environment that feels unsafe, unpredictable, or impossible to navigate. The thing worth changing is usually the fit between the child and the setting.

05

Family transitions

Separation, a new sibling, moving house, changing schools: children work through big life changes by way of behaviour, because they don’t yet have another way to process them. What can look like going backwards is often a child making sense of a world that just shifted under them.

06

Undiagnosed conditions

Autism, ADHD, anxiety, and learning differences are often not identified in primary-school-aged children. A child who is seen as “difficult” is frequently a child whose needs haven’t yet been recognised. A behaviour support practitioner can help families notice these patterns and connect with the right assessments.

INSIDE THE CLINIC

How Behaviour Support helps your child

How Behaviour Support differs from discipline.

If you’ve tried everything and nothing has worked, it’s not because you’re doing it wrong. Traditional discipline runs on a simple idea: make the consequence uncomfortable enough and the child will stop.

But if the behaviour is triggered by something like sensory overload, a communication barrier, or anxiety, the consequence never reaches the cause, and the behaviour comes back.

We start somewhere different: a functional behaviour assessment. We observe your child across settings, talk with you and with the people who know them well, and look at what happens before, during, and after behaviours of concern.

From there we build a plan around your child’s strengths: proactive strategies, skill-building goals, clear responses for hard moments, and a plan to reduce any restrictive practices. It’s reviewed as your child grows.

We go where the behaviours occur.

At home, we educate families on how to hand morning routines, meltdowns, and bedtimes where triggering pressures often shows up most.

At school, we work directly with teachers, teaching aids, and counsellors, providing written guidance that staff can follow when you aren’t there.

Out in the community, we practise skills on how to deal with situations where sensory demands may run high and structure can run low.

Providing consistency between home and school is one of the biggest factors in whether a behaviour support plan works, so we educate everyone in your child’s daily life on how to use the same strategies, the same way.

The plan:

Your child’s behaviour support plan sets out what’s driving the behaviour, the proactive strategies, the skills being built, and steady responses for the hard moments, written so home and school can use it the same way.

We go through it with you and the school, and we review it as your child grows.

Eight disciplines, one team:

Morning meltdowns might trace back to sensory processing, something an Occupational Therapist can work on. Lashing out at lunch is sometimes about social communication, which a Speech Pathologist can build. At Optimum Health Solutions, your Behaviour Support practitioner works in the same team as both, plus Physiotherapists, Exercise Physiologists, Podiatrists, Nurses, and Dietitians, so you tell your story once and the plan stays joined up.

Planning for the move to high school?

For a child who finds change hard, Year 7 can bring a real rise in behaviours of concern, so we build the transition into the plan well before it starts:

  • practising new routines
  • building independence
  • connecting with the new school’s support team early.
NDIS

Children's behaviour support through the NDIS

NDIS. Behaviour Support is funded under Capacity Building. In newer NDIS (PACE) plans it sits in a dedicated Behaviour Support budget; older plans fund it under Improved Relationships. Your child’s plan needs to include that funding. If it doesn’t, your support coordinator can request it at the next plan review. We work with plan-managed, agency-managed, and self-managed NDIS participants.

NDIS
Referrals

If you are a Support Coordinator, Plan Manager or another health care professional and you would like to submit a referral, please select one of the below options.

14 clinics across NSW & Tasmania

Email us

hello@opt.net.au

Speak to us

1800 678 647

START THE CONVERSATION

Get in Touch.

COMMON QUESTIONS

Common questions about children's behaviour support

What is Behaviour Support for children?
Behaviour Support for children is an approach that works out why behaviours of concern happen and builds strategies around the child’s needs. Instead of punishment or consequences, it addresses the underlying causes, including sensory processing, communication, developmental factors, and the environment. It’s delivered across home, school, and community settings.
Behaviours of concern are actions like aggression, withdrawal, meltdowns, property damage, or school refusal that affect a child’s safety, learning, or relationships. They almost always have a function. They’re usually a child communicating an unmet need, a sensory overload, or something they can’t yet put into words.
Our Behaviour Support practitioners work with children, teenagers, and adults. Support for children is delivered at our clinics across NSW and Tasmania, as well as through mobile and community visits at home, school, and in the community. For very young children, under about 6, the first step is often Occupational Therapy or early childhood supports, and behaviour support can come in alongside or a little later. If you’re not sure what fits your child right now, give us a call and we’ll help you work out the next step.
Yes. Behaviour Support is funded under NDIS Capacity Building. In newer NDIS (PACE) plans it sits in a dedicated Behaviour Support budget; older plans fund it under Improved Relationships. Your child’s NDIS plan needs to include that funding. If it doesn’t, your support coordinator can request it at the next plan review.
Our practitioners work directly with teachers, learning support coordinators, school counsellors, and teacher aides. We attend school meetings, provide written strategies, and help make sure the approaches used at home are also used in the classroom. Consistency across settings can help behaviours of concern settle.
Applied Behaviour Analysis (ABA) focuses on changing specific behaviours through reinforcement. Behaviour Support focuses on the function behind the behaviour, the environment around the child, communication, and quality of life, and on building skills. They take a different focus, and which one suits a child depends on the family’s goals and the child’s needs.
Start with why the behaviour is happening rather than the behaviour itself. Look at what comes before it, what the child might be communicating, and what changes in the environment or routine might reduce the pressure. A behaviour support practitioner can help you read those patterns and build consistent responses you can use at home and share with school.
CLINICALLY REVIEWED BY

Reviewed by Rachel Hardcastle

HEAD OF CLINICAL DEVELOPMENT (Positive Behaviour Support).
OPTIMUM HEALTH SOLUTIONS

Rachel has worked in Behaviour Support for over 16 years, where her experience has included complex and forensic work. Rachel’s approach is entirely person-centred, meaning her practice starts and ends with the person, building support around them. Rachel works clinically and leads the development of the Behaviour Support team at Optimum Health Solutions, supporting practitioners to grow and do their best work with the people they see.

Professional woman in black Optimum Health Solutions polo shirt.

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