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OCCUPATIONAL THERAPY · ASSESSMENTS AND REPORTS

Assistive Technology Assessments

An assistive technology assessment is a session with an Occupational Therapist who works out which equipment, devices or technology will help you do everyday tasks more easily, more safely, and more on your own terms. We match the assistive technology to your goals, your home, and your daily life, and we help you try it before anything is recommended.

Assistive technology covers a lot of ground. It can be as simple as a modified cup or a rail by the shower, or as involved as a powered wheelchair, custom seating, or a device that helps you communicate.

Physiotherapy session with an adult client using an electric wheelchair in a comfortable home environment.
Whatever you’re working towards, our Occupational Therapy team starts with the tasks that matter to you, then finds the equipment that fits. You’ll find our team across our clinics in New South Wales and Tasmania, and we can come to your home when that helps the assessment.

Funding Your Assistive Technology Assessment

Most assistive technology assessments are funded through the NDIS. If you’re a participant, the assessment time usually sits under Capacity Building, and the equipment itself is funded as assistive technology when it links to a goal in your plan.

Simple, low-cost items can often be bought straight from your plan. More involved or higher-cost equipment usually needs a written assessment from a qualified Occupational Therapist, along with quotes, before it’s funded. We write the report and handle the paperwork.

We also see private clients, and people whose assistive technology is funded through the Department of Veterans’ Affairs or an insurance scheme such as workers compensation.

Assistive Technology We Assess

01

Getting Around (Mobility)

Assistive technology is anything that helps you do a task more easily or more safely. Here are the areas our Occupational Therapy team most often assesses.

Manual and powered wheelchairs, walkers, scooters, and transfer aids. We look at how you move through your home and your community, what’s working, and where the right equipment would make getting around easier and safer. The goal is for the equipment to fit how you want to live, not the other way around.

02

Everyday Tasks and Self-Care

Dressing, showering, cooking, and the small jobs that make up a day. This can mean a shower stool or rail, a modified kitchen tool, or equipment that takes the strain out of a task you do every day.

We start with a focus on the parts of the day you want to do more independently, then match the equipment to them.

03

Communication (AAC)

Speech isn’t the only way to communicate. Communication devices and apps, often called augmentative and alternative communication or AAC, give people another way to get their message across. Our Speech Pathologists assess communication AT, and our Occupational Therapists work alongside them on how you reach and use the device.

Read more about communication and AAC.

04

Seating, Posture and Pressure Care

Custom seating, cushions, and positioning equipment that support comfort, posture, and skin health through the day. We assess how you sit and rest, the pressure points that matter, and the seating that helps you stay comfortable for longer. For complex seating we work with the supplier and, where needed, a rehabilitation engineer.

05

Home and Environment Access

Equipment that helps you move around and use your home, from ramps and rails to door and tap changes. Where the answer is a built change rather than a piece of equipment, an assistive technology assessment often runs alongside a home modifications assessment, so the two fit together.

06

Daily Routine, Memory and Sensory Supports

Technology that supports memory, routine, focus, and sensory needs, such as reminder systems, timers, and tools that make a busy environment more manageable. We look at the tasks and settings where these supports help, and match them to how you take in and organise your day.

INSIDE THE CLINIC

What an Assistive Technology Assessment Looks Like

Your first appointment we focus on getting to know you and your goals. We look at what a typical day looks like, what you would like to do more easily or more safely, and where the current setup gets in the way.

We look at your tasks, you environment, and the equipment you already use. By the end of that first session, we’ll have a clearer sense of the options worth trying.

From there, trying the equipment is part of the process, especially for anything complex or higher-cost.

We organise trials with suppliers so you can test different options in real settings, not from a brochure. You see what feels right before anything is recommended. 

an Speech Pathologist presents an AAC or Assistive Speech Generation device to an adult patient. Common for adults post stroke, with parkinson's disease, autism, cerebral palsy or an acquired brain injury.

We then write the assistive technology assessment report to set out your goals,  the environment, what was trialled, and our recommendation. For NDIS and most funders, that report and the supplier quotes are what gets the equipment approved. Once it arrives, we help with set-up and training, we will also review how it’s going, because your needs may change.

NDIS

Assistive Technology Assessments Through the NDIS

If you’re an NDIS participant, assistive technology has to link to a goal in your plan and meet the reasonable and necessary test. That means the equipment helps you do something that matters, in daily life, in your community, or at work, and it represents value for money. Our Occupational Therapists write the assessment in language a planner or plan reviewer can use, connecting the equipment to your goals and to the difference it makes day to day.

Simple, low-cost items can often be purchased directly from your plan without a long report. More involved or higher-cost equipment, such as a powered wheelchair, custom seating, or a communication device, usually needs a written assessment and supplier quotes first. We work with self-managed, plan-managed, and NDIA-managed plans, and we handle the service agreement and the paperwork. If you’re not sure how your plan covers assistive technology, contact us and we’ll walk you through it before you commit to anything.

NDIS
Referrals

If you are a Support Coordinator, Plan Manager or another health care professional and you would like to submit a referral, please select one of the below options.

14 clinics across NSW & Tasmania

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COMMON QUESTIONS

Common Questions About Assistive Technology Assessments

What is an assistive technology assessment?
An assistive technology assessment is a session with an Occupational Therapist who works out which equipment, devices, or technology will help you do everyday tasks more easily and more safely. The Occupational Therapist looks at your goals, your home, and your daily routine, helps you try the options, and then recommends what fits. For most funders, including the NDIS, the assessment report is what gets the equipment approved.
Assistive technology is anything that helps you do a task you find hard, or do it more safely. It runs from simple, low-cost items like a modified cup, a shower rail, or a reminder app, through to complex equipment like a powered wheelchair, custom seating, or a communication device. If a piece of equipment helps you take part in daily life, it’s likely a form of assistive technology.
Assistive technology is assessed by qualified allied health professionals who know the equipment and the people who use it. Occupational Therapists assess a broad range, including mobility, seating, daily living, and access. Physiotherapists focus on movement and posture. Speech Pathologists assess communication devices. For complex equipment, a rehabilitation engineer may be involved too. Our assessments are led by our Occupational Therapy team, with our Speech Pathologists for communication AT.
For NDIS participants, assistive technology has to link to a goal in your plan and meet the reasonable and necessary test. Simple, low-cost items can often be bought straight from your plan. More involved or higher-cost equipment usually needs a written assessment from a qualified clinician and supplier quotes before it’s funded. We write the report, connect the equipment to your goals, and handle the paperwork. You can check what your plan covers with your Support Coordinator or plan manager.
For anything complex or higher-cost, yes, trying the equipment is part of the process. We organise trials with suppliers so you can test the options in real settings before anything is recommended. Trials matter because the right answer on paper isn’t always the right answer in your home or for your body. You get to see what fits and what feels right, and your view shapes the final recommendation.
AAC stands for augmentative and alternative communication. It covers the devices, apps, and systems people use to communicate in ways other than speech, from simple picture boards to speech-generating devices. Yes, AAC is a form of assistive technology, and it’s assessed by a Speech Pathologist, often with an Occupational Therapist working on how you reach and use the device. Speech is one way to communicate, and it’s not the only one.
The first appointment is usually the longest, as it’s where we get to know you and your day. After that, the timeline depends on what’s being assessed. Simple equipment can move quickly. Complex equipment involves trials, quotes, and a detailed report, so it takes longer, and funder approval adds time on top. Once the equipment arrives, we help with set-up and training, and we review how it’s going.
Yes. While most of our assistive technology assessments are funded through the NDIS, we also see private clients, and people funded through the Department of Veterans’ Affairs and insurance schemes such as workers compensation. If you’re not sure which pathway fits, contact us and we’ll talk it through before you book.
Low-cost assistive technology means the simple items that make one task easier, such as a modified cup, a rail beside the shower, a shower stool, or a reminder app on a phone. Because they are straightforward, participants can often buy them directly from the plan without a long report. Anything more involved, like a powered wheelchair or custom seating, moves into the written assessment and quotes pathway.
CLINICALLY REVIEWED BY

SARAH-LOUISE HIGGINS

BSc (hons) Occ Thy

HEAD OF CLINICAL DEVELOPMENT (OCCUPATIONAL THERAPY),
OPTIMUM HEALTH SOLUTIONS

With over 10 years of clinical experience practicing in the United Kingdom and Australia, Sarah-Louise is an Occupational Therapist with a strong background in mental health, assistive technology, and home modifications.

Sarah-Louise Higgins

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